Privacy Policy

Effective Date: August 28, 2025

HairCherry (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit www.haircherry.in or www.haircherry.com, or interact with us via any other platform or communication method.

By accessing or using our website, you consent to the practices described in this policy.

1. Who We Are

HairCherry is a sole proprietorship business, operating under the same name in both India and Oman. We offer lace wigs and hair extensions through our websites and social platforms.

What Information We Collect

When you interact with us (shop, contact, browse, etc.), we may collect:

  1. Personal Information
    • Full name
    • Email address
    • Phone number
    • Shipping/billing address
    • Payment Information (processed via secure third-party gateways - we do not store card details)
  2. Technical Information
    • IP address
    • Device type
    • Browser type
    • Pages visited, time spent, and site behavior
  3. Optional Information
    • Feedback, reviews, or survey responses
    • Social media handles if interacting with us via platforms

3. How We Use Your Information

We use your information for:

  • Processing and fulfilling your orders
  • Customer service and support
  • Order confirmations and shipment updates
  • Fraud detection and prevention
  • Improving website performance and user experience
  • Sending you offers, updates, or educational content (only if you’ve opted in)

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable core site functionality
  • Remember your preferences
  • Analyze traffic and user behavior
  • Personalize your experience
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

You can disable cookies through your browser settings, but some parts of the website may not function properly as a result

5. Sharing Your Data

We do not sell or rent your personal information to third parties.

We only share your data with:

  • Trusted service providers (shipping, payment gateways, email marketing tools)
  • Legal or government authorities when required by law
  • Our internal support or operations team (India and Oman), for order fulfillment and customer support

All third parties are required to handle your data securely and in compliance with applicable privacy laws.

6. Data Security

We implement strong security measures to protect your data from unauthorized access, misuse, or disclosure.

  • SSL encryption
  • Secure payment gateways
  • Restricted access to personal data internally

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Opt-out of marketing communications at any time
  • Request a copy of your personal data (where applicable under law)

To exercise any of these rights, email us at haircherry.co@gmail.com

8. Data Retention

We retain your data only as long as necessary for:

  • Completing your purchase
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Providing customer support
  • Legal, accounting, or tax purposes

If you request deletion, we’ll remove your data unless we’re legally required to retain it.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Third-Party Links

Our site may contain links to third-party websites (e.g., Instagram, YouTube, payment gateways). We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.

12. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy:

Email:haircherry@gmail.com

Phone:+91 8097401204